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Camso Construction - Privacy Notice

Camso Construction is committed to protecting your personal data and handling it responsibly. This Privacy Notice briefly explains what information we collect, why we collect it, how we use it, and when it may be shared or transferred. It also outlines your rights regarding your personal data. This Notice applies globally, with additional region-specific terms provided where required. Please read it to understand our privacy practices and the measures we take to safeguard your information.

Who are we?

CEAT OHT Lanka Private Limited will act as the data controller in relation to any personal information collected through this website www.camsoconstruction.com_( “Site”) or other services provided by us.

If you have any questions or requests in connection with the Privacy notice, please contact us at email:Privacy@camsoconstruction.com,  or mail us letter at CEAT OHT LANKA (PVT) Limited, GLOBAL PARK, NO. 719/17, LIYANAGEMULLA, SEEDUWA 11410, SRI LANKA. 

What data do we collect?

Data Collected 

Purpose 

Lawful basis for processing 

Identity Data: Personal identifiers such as name, title, date of birth, gender,   and other government-issued identification details.

To verify and identify customers or users, ensure compliance with legal obligations, and facilitate the processing of orders, claims, and warranty services.

 Performance of the agreement between you and us. 

Technical Data: Internet protocol (IP) address, login information, browser type and version, operating system, platform, time zone, geographic location, and other technology-related data from devices accessing company websites.

To analyse website usage, enhance online services, strengthen security and fraud detection, and deliver a more seamless website experience.

Performance of contract, legitimate interest, compliance, legal obligation and consent are the basis for processing such data. 

Feedback Data: 

Usernames, passwords, purchase history, personal interests or preferences, feedback, and survey responses.

To enhance customer experience, manage user accounts and preferences, conduct targeted surveys, and collect actionable feedback to drive product and service improvements.

Legitimate interest in improving, monitoring our products and services.

Transaction Data

Details about purchases, payments, warranty claims, complaints, vehicle registration, mileage, and tyres.

To manage orders, payments, returns, warranty claims, customer complaints, and maintain transaction history.

For performance of the contract 

Marketing and Communications Data: 

Name , email address and phone number

Data collected under marketing and communication will be processed for the purpose of sending you relevant marketing messages or updates and responses to those communications.

Consent is the basis for processing such information

How do we collect your data

You may be asked to provide personal information when accessing certain services we offer, including but not limited to email enquiries (Contact Us), consumer or tyre reviews, surveys, social sharing features, or participation in specific promotions.

This website does not automatically collect or store personal information, except for logging the user's IP address and session details such as visit duration and browser type. This data is recognized by the web server and used solely for system administration and statistical analysis to help us evaluate site usage.

Information gathered through cookies is used to better understand user behavior, enhance website performance and usability, and tailor content and communications to improve your overall experience. For more details, please refer to the “Cookies” section below.

How do we store your data

As a security best practice and to meet various geographic regions’ local data protection regulations where we operate our business, Camso Construction does not store either its customer or any third parties data within its IT environment, unless it is explicitly agreed upon and necessary contractual documents are signed to perform such activities or prior consent is obtained from data subjects.

Privacy breach handling and disciplinary actions thereon

Any violations leading to breach of privacy of individuals will be appropriately investigated, primary cause of the breach is identified, and mitigation measures are quickly implemented. These measures may include fixing of gaps by updating hardware or software within the IT systems holding personal data, securing communication channels traversing data and/or initiating disciplinary actions against the employees or persons processing personal data in an unauthorized manner causing the breach or security incident and retraining such persons on data security measures.

How long do we retain your personal Information?

Unless otherwise required by law, Camso Construction retains your personal information only for as long as necessary to fulfill the purposes for which it was collected or otherwise processed. Your personal information will be erased when:

  • It is no longer required for the original purpose of collection or processing;
  • You withdraw your consent, where processing was based on consent and no other legal basis applies;
  • You object to the processing and there are no overriding legitimate grounds for continuing the processing;
  • Erasure is necessary to comply with legal obligations.

Sharing your Personal Information 

We may share your personal information with the following:

  • Holding company, affiliates and subsidiaries of CEAT OHT Lanka to the extent necessary for the same purposes of the initial processing set out in this notice.
  • Camso Construction may share your Personal Information with carefully selected third-party service providers who assist us in processing your requests or delivering our services. All such processing is governed by contractual safeguards to ensure compliance with applicable data protection laws and to uphold the confidentiality and security of your personal Information.

What are your data protection rights?

  • The right to be informed

    You have the right to be informed about the collection and use of your personal data, including the purpose of processing, the categories of data collected, and the third parties with whom it may be shared.

    We provide this information through this Privacy Notice and any related notices at the time of data collection.

  • The right to access 

    You have the right to request confirmation whether we hold your personal data and to access a copy of such data, along with details on how and why it is being processed.
    We will provide this information in a clear and accessible format upon verification of your identity.

  • The right to rectification

    If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction or updating without undue delay.

  • The right to erasure

    You have the right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw consent and there is no other legal ground for processing.

  • The right to restrict processing

    You have the right to request that we temporarily suspend the processing of your personal data, for example, if you contest its accuracy or object to its processing.

  • The right to transfer information (data portability)

    You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer that data to another controller where technically feasible.

  • The right to object to processing

    You may object at any time to the processing of your personal data for reasons relating to your particular situation, including for direct marketing purposes.

    If you object, we will stop processing your data unless we can demonstrate compelling legitimate grounds or where required for legal compliance

  • The right to give instructions beyond your death

    Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

    While some rights apply broadly, others may be limited or conditional based on your jurisdiction. The list above outlines common data protection rights, but not all may be available to you.

What are cookies 

Cookies are small text files saved on  your device by a webpage server that tracks, saves and stores information about your interactions and usage of the Site. This allows the Site, through its server, to provide the users with a tailored experience for the Site.

How do we use cookies 

Cookies may be stored to your device when you use Site or any sponsored links or advertisements on Site. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. All information collected by means of these cookies is anonymized, aggregated and only used to develop and track traffic patterns and the volume of use of Site and to improve how our Site works. If you continue to use this Site without changing your browser settings, it is assumed that you have consented to receive all cookies on the Sites.  

What type of cookies do we use?

Site uses cookies in following formats:

  1. Session cookies: These are temporary cookies, which only exist in the period you access the Site (or more strictly, until you close the browser after accessing the Site. Session cookies help the Site to remember what you chose on the previous page, therefore avoiding the need to re-enter information and improve your experience whilst using the Site . These cookies do not contain personal information and cannot be used to identify you.
  2. Persistent cookies: These are cookies which remain on your device after you have visited our Site. Persistent cookies help us identify you as a unique visitor. Persistent cookie is stored on your device until a specified date, which could be tomorrow next week or ten years from now and thereafter cookies will disappear forever. These cookies are not removed when the browser is closed. The expiry date is set in accordance with the purpose for which it is saved. You can manually delete these cookies.
  3. First-party cookies: These cookies are created by the Sites that you are visiting. They allow Site to collect analytics data, remember language settings, and perform other useful functions that help provide a good user experience.
  4. Third-party cookies: These cookies are created by third-party vendors and placed by the Site owner for different purposes. Such cookies are used for cross-site tracking, retargeting and ad-serving.
  5. Strictly Necessary or Essential Cookies: These cookies enable core functions of our Site(s) and are necessary for its operation. Among other functions, they are required to allow you to browse the Site(s), ensure that that content loads quickly, log in and out of your account, and keep this/these Site(s) secure. Because these cookies are essential for the website to function, they are set by default and cannot be turned off.
  6. Advertisement or targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose 

We respect your right to privacy; therefore, you can choose to deny the use and saving of cookies from the Site into your device, you should take necessary steps within your web browsers security settings to block all cookies from this Site  by clicking on the different category headings to  find out more and change our default settings However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. 

How to manage your cookies

How to manage cookies on popular browsers:

  1. Google Chrome:
    https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
  2. Microsoft Edge: 
    https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy
  3. Apple Safari
    Manage cookies and website data using Safari
  4. Microsoft Internet Explorer:
    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage cookies
  5. Opera:
    https://help.opera.com/en/latest/web-preferences/
  6. Mozilla Firefox:
    https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectlocale=en-US&redirectslug=enable-and-disable-cookies-website-preferences
  7. To opt out of being tracked by Google Analytics across all websites, visit 
    http://tools.google.com/dlpage/gaoptout.
  8. For any other browsers which are not covered here, please visit the browser developer’s website.

Links to Third Party Sites

This Site may provide links to other web sites or resources over which Camso Construction does not have control (“External Web Sites”).  You acknowledge that Camso Construction is providing these links to you only as a convenience, and further agree that Camso Construction is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the External Web Sites. Questions or comments sent to Privacy@camsoconstruction.com related to an External Web Sites will be redirected.

Special Information for California Residents

The California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws provides California residents (i.e., consumers) with specific rights regarding personal information. This section of the Privacy Notice describes those CCPA rights and how to exercise those rights. This section does not apply to publicly available information.

Access to Specific Information and Data Portability Rights

California residents have the right to request that Camso Construction disclose certain information to you about Camso Construction’s collection and use of your personal information over the past twelve (12) months. Once Camso Construction receives and confirms a verifiable consumer request from you, Camso Construction will disclose to you, to the extent permitted by law:

  • The categories of personal information Camso Construction collected about you.
  • The categories of sources for your personal information Camso Construction collected about you.
  • Camso Construction’s business or commercial purpose for collecting your personal information.
  • The categories of third parties with whom Camso Construction shares your personal information.
  • If we disclosed your personal information for a business purpose, the personal information categories that each category of recipient obtained.

You shall have the right to request that the information described above be provided to you in a portable and readily useable format, to the extent technically feasible (“data portability”).

Camso Construction does not sell your personal information.

Deletion Request Rights

You have the right to request that Camso Construction delete certain of your personal information that Camso Construction collected from and/or related to you and retained, subject to certain exceptions.

To the extent that Camso Construction can delete your personal information, once Camso Construction receives and confirms your verifiable consumer request, Camso Construction will delete (and direct our service providers to delete) your personal information, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

  • Complete the transaction for which we collected your personal information, provide a good or service that you requested, or take actions reasonably anticipated within the context of our ongoing business relationship with you..
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Your Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to Camso Construction by:

Contacting us at Privacy@camsoconstruction.com

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows Camso Construction  to reasonably verify you are the person about whom Camso Construction  collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows Camso Construction  to properly understand, evaluate and respond to it.

Camso Construction  cannot respond to your request or provide you with your personal information if Camso Construction  cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request. Any disclosures provided pursuant to the CCPA will only cover the 12-month period preceding the receipt of the verifiable consumer request.

Camso Construction  will respond to a verifiable consumer request within 45 days of its receipt, or notify you that Camso Construction  requires more time to respond and the reason for the extended response time. Camso Construction  will deliver its written response by mail or electronically, at your option.

To the extent that your verifiable consumer request is excessive, repetitive, or manifestly unfounded, Camso Construction  may charge a reasonable fee to respond to such request.

Camso Construction  will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, Camso Construction  will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes  to our privacy policy

We reserve the right to amend this Privacy Notice at our discretion and at any time. Camso Construction will post a notice of the change and the updated Privacy Notice on our Site. We may also send registered visitors of the Site e-mail notifications notifying such visitors of any changes to the Privacy Notice.

If any change is unacceptable to you, you have the right to cease using this Site. If you do not cease using this Site, you will be deemed to have accepted Camso Construction’s then-current Privacy Notice.

How to contract us 

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us at: 

Contact address: CEAT OHT LANKA (PVT) Limited, GLOBAL PARK, NO. 719/17, LIYANAGEMULLA, SEEDUWA 11410, SRI LANKA.

Email Id : Privacy@camsoconstruction.com